Potential Waste

Monday, October 30, 2006

American’s are Rude!

I found something online and I wanted to order the same. Their site mentioned that they do entertain international orders and shipping amounts vary. They would contact me with the approximate amount. Instead of wasting time (because I hate wasting time when I want something), I decided to call them. Here’s how the conversation went:

USA: Thank you for calling blah, blah, blah… How can I help you?

Me: Good morning! How are you?

USA: (shock, horror, dismay – someone’s being polite?) long pause, Umm I’m good, thanks? Yes, it was a question!

Me: Good to know! I found something on your site and I’m interested in purchasing it, but I’ve got a few questions about payment and shipping. I’d like to know what the shipping costs with be approximately and whether or not I can give you my credit-card details and order by phone?

USA: You’re calling from the Middle East? Where in the Middle East?

Me: The United Arab Emirates.

USA: Where?

Me: The United Arab Emirates, Dubai?

USA: Silence

Me: You know, Dubai. The Burj Al Arab – the world’s most famous hotel?

USA: Where? She’s almost sounding obnoxious.

Me: You must know Dubai, in the United Arab Emirates! It’s always on American news!

USA: I can’t understand YOU!

’What language am I speaking bitch?’ At least that’s what I was thinking.

Me: Uniiitted A-rab Emiiirates, Duuubaaay.

USA: Anyway, you’ll have to pay by money order and in advance. We don’t accept credit cards from the Middle East. And the shipping cost is half the value of your purchase.

Me: But your site says Paypal, Credit Card or COD.

USA: We only accept money orders in advance from the Middle East.

Me: I’m looking at something that costs $100, shipping will cost $50?

USA: Yes. You have to make a money order out to us and send it in advance.

Me: And how do you ship your products?

USA: Airmail.

Me: Your site says FedEx is also an option. I don’t trust the local post office much. Is it possible?

USA: No. To the Middle East we only send by US Airmail.

Me: Your mailing address isn’t on your site.

USA: It’s P.O. box blah, blah, blah…

Me: So, I send a money order out to your company with a printed form stating what I want and that’s it?

USA: Yes.

Me: What’s my guarantee?

USA: You don’t have one.

Me: Thank you very much, bub-bye.

I’m pretty darn certain, I won’t be ordering from this place. I won’t be ordering from any place that pretty obviously discriminates against the Middle East and is down-right-out RUDE to their customers.

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